Privacy Policy.

Updated January 15, 2023

1.0  Introduction

This Privacy Policy is to inform you of how IP Sofacto Docketing LLC (“we”, “us,” and “our”) may use, store, process, or disclose your personal data. By visiting our website, visitors (“you”) are agreeing to the terms of this Privacy Policy and the accompanying Terms of Use. We care about your privacy online, so here is relevant information regarding privacy on our website ip-sofacto.com. Our goal is to safeguard the privacy of all our visitors and users. Please make sure you understand our practices before you use our website. This Privacy Policy is meant to help our visitors understand how our website collects visitor data.

2.0 No Children’s Use

Our website is not intended for children, which is defined as anyone under 13 years of age in the US and anyone under 16 in the EU. Anyone under the age of 18 must have a parent or guardian be willing to agree to these terms on their behalf. If you are a child under these definitions, you may not use or provide any information on this website or provide any information about yourself to us. If we learn that we have received personal information from a child without parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at hello@ip-sofacto.com.

3.0 Personal Data We Collect (For EU visitors)

Personal data we collect on our Contact Us page: name, company name, email address, telephone number, preferred method of contact, and information/message about the services requested.

Purpose for collecting this data: to provide services, to send emails, texts, and make phone calls about the services, and to personalize the email experience.

Our legal basis for collecting and processing the data: We will ask for consent upon asking you to submit this information/data willingly on our Contact Us page.

3.2 Who Has Access To The Data We Collect?

We process and store data we collect from you, but we may also use third parties to assist us with processing your personal data including the following categories of vendors: customer service communication platform, contest and survey platform, email communication manager, marketing funnel providers, website management services, website design and programming services, website analytics services (Google Analytics, Squarespace Analytics). Any of these third parties who help process or store your data have written agreements with us that prevent them from using, sharing, or storing your personal data for any other purpose than the scope of our contracted terms with them.  

3.3 Squarespace

Our website is hosted by Squarespace. Squarespace collects personal data when you visit the website, including: information about your browser, network, and device; web pages you visited prior to coming to this website; web pages you view while on this website; and your IP address. Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

This website collects personal data to power our site analytics, including: information about your browser, network, and device; web pages you visited prior to coming to this website; and your IP address. This information may also include details about your use of this website, including clicks, internal links, pages visited, scrolling, searches, and timestamps. We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Like many websites, this site uses cookies and similar technologies to track particular aspects of you and other people who visit us. Cookies are tiny files that are downloaded to your computer to track particular aspects of your activity online to help us learn certain things about our website. These cookies are always used, which allows Squarespace, our hosting platform, to securely serve this website to you. This tracking is done to provide us with information on how people move about the site, what is of interest to them and what is not, how our marketing is performing, and incidental items such as what percentage of users access the site from a personal computer versus a mobile phone. You may block most cookies by adjusting your browser settings as well as responding to cookie consent notices. You may respond to cookie notices that may appear when you visit this site. For more information, please see The cookies that Squarespace uses to help you.

This website uses font files from Google Fonts and/or Adobe fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including: information about your browser, network, or device, and your IP address.

When you contact us through this website, we collect personal information from you, including your name, email address, phone number, business name, and the method by which you prefer we contact you (phone call, email, or text message). After submitting your personal information and your request that we contact you, you will receive an automated email, thanking you for your request for information and a promise that we will contact you as soon as we can. We will then contact you shortly thereafter in the method that you indicated that you prefer (phone call, email, or text message).

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

3.4 Legitimate Interest

We claim a legitimate interest for processing your personal information when you submit the information with an expectation that it will be processed without any impact on you. If you have questions about your data, what we use it for, or the basis for us collecting it, please contact us at hello@ip-sofacto.com.

3.5 How Long Do We Keep Your Data?

We keep your personal data for 24 months. If a legal claim arises involving your data, we will store and disclose that data to the relevant parties until the matter has been resolved. 

3.6 Your Right To Ask For Corrections, Erasure, And Export Of Your Data

You have the right to control your personal data. Specifically, you have the following rights:

  • The right to be informed: We are informing you now with this policy.

  • The right of access: We’ll provide you with the data we have about you.

  • The right to rectification: Request we fix incorrect data about you.

  • The right to erasure: Request we erase certain data about you.

  • The right to restrict processing: Ask us to restrict certain type of processing of your personal information.

  • The right to data portability: Ask us to provide your personal data we have for export.

  • The right to object: Object to how we use your data.

  • Rights in relation to automated decision making and profiling: We don’t profile you, but keep in mind you have this right with other sites.

To exercise any of these rights, please contact hello@ip-sofacto.com with your request.

3.7 Your Right To Withdraw Consent

Although this is mentioned above, we want to emphasize that wherever we’ve asked for your consent to collect or process your personal data, you have the right to withdraw that consent. If you receive email messages from us, you can use the Unsubscribe link in each message to withdraw consent and stop the mailings. Alternatively, you can contact us at hello@ip-sofacto.com with your request.

3.8 Do We Transfer Your Data To Third Countries?

No, the data we collect from you for the use of this website is not shared with anyone outside of the United States. We are located in the United States. Your data is collected and held here. In the event you enter into a separate services agreement with IP Sofacto Docketing LLC to provide IP docketing services, your data may be shared with the docketing team assigned to you, including the docketers located outside of the United States, but only after you consent to that sharing of information.

3.9 Privacy Concerns, Contacting Us, Complaints

You can contact hello@ip-sofacto.com with any questions or requests about these policies or your personal data. If, after contacting us, you feel a privacy issue has not been resolved, you have the right to file a complaint with a Supervisory Authority.

Data Controller Representative: Huda Krad Baylin

ip-sofacto.com

hello@ip-sofacto.com